Buyer Protection
Warranty Policy
Manufacturer warranty + 1shop Care Plus on electronics, appliances, and phones.
🛡️
Genuine warranty
Direct from brand. We mediate if disputes arise.
➕
Care Plus
Extend up to 3 years. Optional at checkout.
🔧
Free pickup repair
Anywhere in BD. We collect, fix, return.
💯
100-day DOA
Defective on arrival? Replacement, no questions.
Frequently asked
Where do I claim?
Open the order → Claim warranty → upload invoice.